CURRENT LOCATION

Wilmington, North Carolina | Retired | Available As A Freelancer

SUMMARY

Detail-oriented and self-motivated professional with comprehensive experience in the Service Industry. Providing service excellence while exceeding ownership expectations in a creative, timely, and efficient manner. Demonstrated ability to wear multiple hats and juggle tasks while remaining flexible and adaptable as priorities shift and evolve. Available on LinkedIn, Indeed, and ZipRecruiter.

Download Printable Technical Resume. DOC or PDF

Christopher Jordan | 2000 – 2017
Remote Freelance Web Design & Developer
Telecommuted from Denver, CO | Portland, OR | Washington, DC | Phoenix, AZ

Worked with various design tools and software programs to implement web designs and functionality
Extensive experience with web design with a focus on usability and best practices
Developed brand and corporate identities in the corporate, nonprofit, and government sectors
Known for creativity, flexibility, listening skills, sense of humor, and the ability to understand the big picture, while able to focus on small details

National Park Service Transportation Website | 2010 – 2017
Remote Freelance Web Design & Developer
Bill Wilkinson
Senior Program Advisor
Bethesda, Maryland
Tel: 301-469-0553
Email: bikefed@aol.com

Created applications that addressed the phases of SDLC (software development life cycle)
Developed comprehensive application testing procedures
Updated existing applications to meet the security and functionality standards as outlined in the client’s website policies
Implemented testing tools that monitored the ongoing performance of the client’s website
Assisted in updating application development policies to ensure that all future applications met the latest technical requirements

Exhibited Skillset

Worked with various design tools and software programs to implement web designs and functionality
Extensive experience with web design focused on usability and best practices
Developed brand and corporate identities within the NPS-Transportation website

– Click Here To Download A Personal Letter of Recommendation From Bill | PDF Format
– Click Here To Download A Personal Letter of Recommendation From Gary | PDF Format

National Center for Biking & Walking (NCBW) | 2006 – 2009
Remote Senior Web Designer / Web Manager
2599 Ontario Road NW
Washington, DC 20009
Phone: 202.518.0524 x224

Content Development:

• Engaged in collaboration with Executive Director and Senior Program Director throughout the design and implementation period for multimedia solutions
• Utilized Photography experience to deliver graphics assets for inclusion in project designs
•   Performed as the primary liaison between Internet Service Providers (ISP) and both Active Living Resource Center (ALRC) and NCBW
•   Lead developer in the implementation of the ALRC Help Desk and the CenterLines Podcast, as well as third-party templates
•   Utilized PHP to design templates for the NCBW and ALRC websites

Web Design:

•   Thoroughly trained in the use of theoretical and technical concepts
•   Effectively executed designs based on specified parameters
• Well-versed in the development of consistent branding messages across multiple multimedia platforms
•   Drafted layout templates for the ALRC and NCBW websites using PHP
• Effectively designed and implemented HTML templates for the Pro Walk/Pro Bike Conference Series: Making Connections and Transforming Communities
• Actively utilized project management abilities and creative skills to translate technical requirements and mock-ups into workable web solutions

Site Maintenance:

• Effectively managed and maintained the company server, as well as all subsequent email accounts
• Ensured internal and external links within each website are active and current through routine quality checks
• Utilized various communication methods (email, Skype, phone, etc.) to facilitate discussions with various staff members to discuss goals, strategies, current projects, and upcoming projects
• Measured content effectiveness via the generation of monthly stat reports
• Researched new website enhancement tools and software programs, as requested by supervisors
• Ability to effectively design and maintain the company’s Intranet website
• Proven ability to adhere to standard procedures and operating practices

– Click Here To Download A Personal Letter of Recommendation From Bill | PDF Format
– Click Here To Download A Personal Letter of Recommendation From Gary | PDF Format
– Click Here To Download A Personal Letter of Recommendation From John | PDF Format

Council for Advancement and Support of Education | 2001 – 2006
1307 New York Avenue, NW
Suite 1000
Washington, DC 20005
202-328-2273

Web Designer

Lead designer for the branding of the CASE 2004 Annual Assembly, which won a Gold Award from the Society of National Association Publications in the category: Convention Publications, Convention Program
Managed and designed over 90 websites for a higher-education professional association, including marketing sites and various portal
In collaboration with the Vice President of Communications & Marketing and Director of Graphic Design, conceptualized and designed home-page branding of CASE’s new Web site
Maintained the company’s Intranet site which included a master calendar, interactive office floor plan, membership statistics, and event photo gallery
Member of cross-organizational design team addressing graphic and web design needs within the association
Designed numerous graphics for the association, including homepage graphic, look and feel of conference marketing materials, and leaflets
Shot digital photographs in Miami for CASE 2005 Annual Assembly which were used in both print and web production.
Created and designed conference sites, including CASE’s two largest annual meetings
Worked with other designers, marketing staff, and conference program coordinators to establish sites’ graphic identity
Created and designed HTML emails for CASE marketing promotions including electronic postcards and newsletters
Converted the association’s monthly magazine from Quark X-press to Cold Fusion files and designed the magazine’s online look and feel; migrated four years of back issues from basic HTML documents into a new template

– Click Here To Download A Personal Letter of Recommendation From Joye | PDF Format
– Click Here To Download A Personal Letter of Recommendation From Barb | PDF Format
– Click Here To Download A Personal Letter of Recommendation From Natalie | PDF Format

CUSTOMER SERVICE EXPERIENCE

Hardware, and Software Specialist (2 Years)
Asset Management and Inventory
AMT Associates for the United States Patent and Trademark Office
Arlington, VA

Marketing Specialist & Key Operator (2 Years)
Marketing and Program Analyst
ANA Hotel
Washington, DC

Catering Sales, Procurement Specialist, Accounting Clerk (6 Years)
Program Analyst & Procurement
Duke University
Durham, NC

American Express Information Strategies & Card Issuance (2 Years)
Customer Service Representative
American Express
Greensboro, NC

Domestic Airline Reservations Agent (2 Years)
Customer Service Representative
Piedmont Airlines
Winston-Salem, NC

EDUCATION & CERTIFICATIONS

Extensive hands-on work experience in lieu of a bachelor’s degree

Interactive Multimedia and Web Design Certification
The George Washington University
1918 F Street, NW
Washington, DC 20052
202-994-1000

TECHNOLOGY SKILLS

Web Development: WordPress, HTML, Dreamweaver, Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
Remote Communication and Project Management: Zoom, Skype, GoToMeeting, GoToWebinar, FileZilla, Remote Desktop Application
Document Management: Microsoft Office (Word, Excel) Google Drive (Docs, Sheets, Slides) LibreOffice 6.0