DESIRED POSITION

On-Site Property Manager

SUMMARY

Detail-oriented and self-motivated professional with comprehensive experience in the Service Industry. Providing service excellence while exceeding ownership expectations in a creative, timely, and efficient manner. Demonstrated ability to wear multiple hats and juggle tasks while remaining flexible and adaptable as priorities shift and evolve. Available on LinkedIn, Indeed, and Ziprecruiter.

PROPERTY MANAGEMENT AND CARETAKER EXPERIENCE

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Estate Caretaker | March 2020 – Current
Oakland Hills, CA 94611
Faustian, LLC | Tel: Available Upon Request

Managing the day-to-day functions of the estate coordinating all schedules and calendars.
Functioning as owner’s Personal Assistant: arranging appointments for the owner’s personal and professional needs including managing the owner’s business affairs.
Scheduling and managing regular maintenance to include cleaning, grounds, and ongoing interior and exterior maintenance such as painting, wood floor refinishing, deep cleaning, and various seasonal duties.
Scheduling and managing multiple renovation projects totaling $500,000. Worked with designers, and contractors from concept inception through construction and completion. Projects included kitchen and bathroom remodeling, painting, and flooring.
Responsible for managing the finances of the estate. Demonstrated the ability to understand financial goals, while managing the property in the owner’s best interest.
Responsible for budgets, accounts, and financial transactions.
Responsible for household procurement of food and supplies.
Responsible for coordinating domestic and international travel arrangements.

The Avatar Apartments | March 2013 – March 2020
On-Site Resident Manager
Phoenix, AZ 85016
Faustian, LLC | Tel: Available Upon Request

Responsible for all day-to-day operations and short-term and long-term renovation projects.
Responsible for 100% occupancy maintained by review of continual tenant applications, interviews, and property showings, while maintaining keen attention to detail, ensuring accuracy and accordance with anti-discrimination laws.
Responsible for maintaining accurate records of all transactions and submits on a timely basis including rent rolls, delinquency reports, and move-in/move-outs.
Responsible for preparing, negotiating, and enforcing leases and evictions when necessary.
Ensure the property is compliant with all city and state laws and regulations.
Investigated and resolved resident complaints and concerns in a timely and efficient manner.
Monitored all maintenance issues and insured timely and cost-effective completion.
Negotiated, secured, and maintained, contracts for ongoing property services including Landscape Maintenance, Electrical, Plumbing and HVAC, Trash Removal, and Window Washing.
Resolve disputes with service providers in a professional manner.
Proactively installed and monitored property surveillance system.
Utilized project management skills to facilitate a property renovation process from start to finish, which included Landscaping, Plumbing, Electrical, HVAC, Room Reconfigurations, Room Remodeling, and Roofing.
Worked with city officials on rezoning issues.